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OTRS freelancers often face challenges like understanding complex client requirements, managing time effectively for multiple projects, and staying updated with the latest features of the OTRS (Open Ticket Request System) platform. Securing long-term clients and delivering high-quality results within tight deadlines can also be demanding. Moreover, troubleshooting technical issues remotely without direct access to on-site infrastructure adds to their responsibilities.

However, these freelancers overcome these hurdles by constantly enhancing their technical skills, leveraging collaboration tools, and networking to find reliable clients. They also rely on platforms like Paperub to hire OTRS freelancer and access skilled professionals, ensuring seamless project delivery.